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Design for Services
  • Language: en
  • Pages: 298

Design for Services

  • Type: Book
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  • Published: 2016-04-08
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  • Publisher: CRC Press

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the conceptualisation, development and production of tangible objects. In the twenty-first century, a designer rarely 'designs something' but rather 'designs for something': in the case of this publication, for change, better experiences and better services. The authors reflect on this recent transformation in the practice, role and skills of designers, by organising their book into three main sections. The first section links Design for Services to existing models and studies on services and service innovation. Section two presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline today; using these case studies the authors propose a conceptual framework that maps and describes the role of designers in the service economy. The final section projects the discipline into the emerging paradigms of a new economy to initiate a reflection on its future development.

Creating Innovative Products and Services
  • Language: en
  • Pages: 292

Creating Innovative Products and Services

Really new products and services are scarce, yet the need for them is huge. That's why Innovation is an important managerial instrument – but many of us struggle with how to approach it. Gijs van Wulfen's Creating Innovative Products and Services is an essential read for anyone involved in new product or service design, brand development, new business development or organizational development because it 'unfuzzies' the front end of innovation with practical tools, effective checklists and an inspiring innovation route map. Gijs van Wulfen explains how to: • Build a committed ideation team, compile a concrete innovation assignment and identify opportunities; • Explore trends, technology...

Creative Communities. People Inventing Sustainable Ways of Living
  • Language: en
  • Pages: 184
Designing for Service
  • Language: en
  • Pages: 288

Designing for Service

Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.

Product-Service System Design for Sustainability
  • Language: en
  • Pages: 524

Product-Service System Design for Sustainability

  • Type: Book
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  • Published: 2017-09-08
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  • Publisher: Routledge

This book, based on a huge European and Asian research project, is a state-of-the-art examination of the theory and practice of system innovation through Product-Service System (PSS) design for sustainability from a trans-cultural viewpoint. PSS design incorporates innovative strategies that shift businesses away from simply designing and selling physical products to developing integrated systems of products and services that satisfy human needs. The book provides background, advice and tools for designers interested in sustainable PSSs and has a wealth of case studies for practitioners to digest.

Diagnostic Criteria in Autoimmune Diseases
  • Language: en
  • Pages: 593

Diagnostic Criteria in Autoimmune Diseases

According to the Autoimmune Diseases Coordinating Committee (ADCC), between 14.7 and 23.5 million people in the USA – up to eight percent of the population are affected by autoimmune disease. Autoimmune diseases are a family of more than 100 chronic, and often disabling, illnesses that develop when underlying defects in the immune system lead the body to attack its own organs, tissues, and cells. In Handbook of Autoimmune Disease, the editors have gathered in a comprehensive handbook a critical review, by renowned experts, of more than 100 autoimmune diseases, divided into two main groups, namely systemic and organ-specific autoimmune diseases. A contemporary overview of these conditions with special emphasis on diagnosis is presented. Each chapter contains the essential information required by attending physicians as well as bench scientists to understand the definition of a specific autoimmune disease, the diagnostic criteria, and the treatment.

This Is Service Design Doing
  • Language: en
  • Pages: 568

This Is Service Design Doing

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You’ll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

Ultrasound Imaging in Acute and Chronic Kidney Disease
  • Language: en
  • Pages: 148

Ultrasound Imaging in Acute and Chronic Kidney Disease

Ultrasound imaging techniques are an indispensable complement to physical examination, which is often frustrating, if not useless, for diagnosing kidney problems. The application of ultrasound techniques in clinical routine helps clinicians to rule out, at first glance, some serious pathological conditions and to concentrate on the accurate diagnosis of the patient. Moreover, sonography can extend the spectrum of diagnostic criteria in acute kidney diseases. It makes it possible to determine morphological parameters without potentially toxic contrast media while exploring functional aspects with contrast enhanced or Doppler ultrasound techniques. This publication meets a growing demand for current information among physicians and nurses in the field. With a focus on the daily practice of diagnosing kidney disease, it is an important resource for both beginner and advanced users of ultrasound imaging techniques.

Land Resources Monitoring, Modeling, and Mapping with Remote Sensing
  • Language: en
  • Pages: 849

Land Resources Monitoring, Modeling, and Mapping with Remote Sensing

  • Type: Book
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  • Published: 2015-10-02
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  • Publisher: CRC Press

A volume in the three-volume Remote Sensing Handbook series, Land Resources Monitoring, Modeling, and Mapping with Remote Sensing documents the scientific and methodological advances that have taken place during the last 50 years. The other two volumes in the series are Remotely Sensed Data Characterization, Classification, and Accuracies, and Remote Sensing of Water Resources, Disasters, and Urban Studies. In true handbook style, the chapters in the volume have been carefully selected, organized, and designed to be self-contained so that you can focus on a chapter and read it through without having to be overly dependent on other chapters. This volume provides comprehensive theoretical and ...

CURRENT Diagnosis & Treatment of Sexually Transmitted Diseases
  • Language: en
  • Pages: 400

CURRENT Diagnosis & Treatment of Sexually Transmitted Diseases

Get problem-oriented and disease-specific guidance in treating STDs-in one quick-access source Featuring the trusted, practical format of the CURRENT series, this authoritative, quick-access guide delivers a top-to-bottom overview of STDs commonly encountered in clinical practice. The book begins with an insightful introduction to the field that emphasizes the patient-doctor relationship, and then explores clinical problems with STDs in terms of diagnostic, management, and treatment considerations. Features A-to-Z, up-to-the-minute coverage of common STDs-filled with crucial point-of-care guidelines A focus on prevention interventions, including counseling, in recognition of the need to chan...